ABOUT ME
Designing with Purpose. Driven by People.
I've built my career around one core belief: great products start with a deep understanding of people.
I’m backed by training and shaped by experience, making me highly adept at implementing and scaling Human-Centered Design (HCD).
Highly Honed Skills For Driving the Successful Execution of HCD
FORMAL EDUCATION
With an M.S. in Human Factors Psychology, you can have confidence that the appropriate human-centered design methodologies will used and validly executed to inform product design.
EXTENSIVE EXPERIENCE
With over 20 years of experience in the application of human-centered design across a vast range of industries, I have honed my skills in User Experience (UX) Research and Design to create meaningful and usable digital experiences.
Ability to Lead and Grow HCD in Organizations.
LEADERSHIP
I have led and managed multidisciplinary UX teams for over a decade, seamlessly integrating user research and design methodologies into product lifecycles. This ensures user insights drive strategic decision-making, inform product roadmaps, and fuel iterative design enhancements.
MENTORING
I have had the pleasure in being able to mentor and develop UX practitioners for over a decade, honing their application of research and design methodologies while fostering a culture of continuous learning and innovation.
Diverse Experiences Across Industries and Critical Spaces.
FEDERAL AND LOCAL GOVERNMENT
Experience informing digital product strategy and design for enhancing accuracy, safety, and efficiency in various Federal and State agencies, to include, but not limited to:
Department of Homeland Security (DHS)
Department of Defense (DoD)
US Department of State
US Consumer Product Safety Commision
State Health and Social Services
PRIVATE INDUSTRY
Experience integrating Human-Centered Design methodologies to enhance Commercial Off-The-Shelf (COTS) software design at fast-paced software publishers that include, but not limited to:
Microsoft, Inc.
ESRI
Lexis Nexis
HIGH STAKES ENVIRONMENTS
Informed process enhancements and product designs in high stakes environments where critical decision making is performed under high stress with errors having critical consequences. Scenarios include, but not limited to:
Emergency Response Planning
Command & Control Systems
Port Security
EMT Performance in Ambulances
POLICY BOUND DOMAINS
Experience in quickly learning regulations and policies needed to effectively inform product design in highly regulated industries, to include, but not limited to:
Federal Acquisitions
Defense Trade Controls
Energy
Pharmaceuticals
Water Rights